Privacy Policy

Date of publication: 23/07/2024

General Provisions:

1.1. This Privacy Policy governs the collection, use, storage and disclosure by ”Karma.Domains” of information received from users (each of which is referred to as the "User") of the Karma.Domains website (hereinafter referred to as the "Service"). This Privacy Policy applies to the Site and all products and services provided by ”Karma.Domains”.
In the Karma.Domains service, users are given the opportunity to provide their personal data, which is collected by the service in order to implement the tasks, set by the Users. However, we do not disclose data to third parties for any reason other than those specified by the User.
1.2. In the context of this privacy policy, the following terms apply:

• ”Personal Data” means any information relating to an identified or identifiable natural person;
• "Identifiable natural person" is a person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, IP address, cookie or local storage identifier, device or browser identifier, or other online identifier.
• "Processing of personal data" means any operation or set of operations carried out with personal data, with or without the use of automated means, including collection, recording, systematization (organization, structuring), accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion and destruction.
• In this policy, ”we”, ”us”, ”Service”, ”Karma.Domains”, ”SaaS” and ”our” refer to ”Karma.Domains”
  1.3. The Policy is a publicly available document that regulates the main purposes, principles, methods and conditions of personal data processing by the Service and third-party services with which the company cooperates. This policy also defines the rights and obligations of the Parties to ensure the security of personal data during their processing.
  1.4. When collecting and processing personal data, the administration of the Service is guided by international regulations, including the GDPR.

List of processed personal data.

2.1. We may collect personal identification information from Users in a variety of ways, including but not limited to when Users visit our site, register on the site, and in connection with other activities, services, features or resources we provide on our Site. Users may be requested, if necessary, full name, email address, credit card information. Users may be asked for their full name, email address and credit card information, if required. We will collect personal identification information from Users only if they willingly provide us with such information. Users can always refuse to provide personal identification information, except that this may prevent them from engaging in certain activities related to the Site.
2.2. We may automatically collect technical, usage and security data when Users interact with the Site or Service. This data may constitute Personal Data when it identifies, relates to, or can reasonably be linked with a User or device. It may include:

• IP address, network and ASN identifiers, internet service provider, and approximate location derived from the IP address;
• device type, operating system, browser type and version, language, time zone, screen size and colour depth;
• login, account, authentication, session, cookie and browser-storage identifiers;
• browser and device fingerprinting signals, including available fonts, canvas or WebGL characteristics, device capabilities and other technical attributes used to distinguish browsers or devices;
• dates and times of visits, sign-ins and account activity, pages and features used, searches, actions, errors, subscription events and related security records.

2.3. We collect and use Personal Data for the following purposes:

• To confirm your identity and eligibility to register as a user on the Site or to purchase services on the Site;
• To process your registration as a user, provide you with an identifier to log in to the Website, as well as maintain and manage your registration;
• Providing answers to questions, feedback, requests and complaints from users and enabling them to use the service to generate user reports and provide guest links;
• Assess user profile security and transaction risks, detecting and preventing fraud and other security threats;
• Authenticate Users and devices, enforce account and promotional limits, detect duplicate accounts and prevent automated, abusive or unauthorized access;
• Maintain audit records, investigate complaints, payment disputes and chargebacks, enforce our agreements, and establish, exercise or defend legal claims;
• Personalization of communications with users based on records of search queries, your preferences in receiving newsletters from us, information we have collected about your equipment and your order history, conducting research and statistical analysis to improve the content and appearance of the Site, and to improve our service offering;
• Identification, development and promotion of products and services that, based on the information received from users and in the opinion of the service administration, will be useful, including for different browsers and devices, in compliance with applicable law.
• Cookies and similar technologies may be used for marketing purposes, which include showing you personalized advertisements and facilitating the use of certain features of the service. Where such an obligation is imposed on us under applicable law, we will attempt to obtain your consent before sending you promotional communications.
  2.4. The service is not intended to be used by users who are underage. By submitting personal data to the Karma.Domains service, you confirm that you are at least 18 years old. In the event, that the administration of the service establishes the fact of collecting personal data of a minor without the prior consent of parents or guardians, the service will provide for measures to delete data. In case of detection of inconsistent data collection by parents or guardians, they must contact the service to delete the data.
  2.5. The Service may send notifications of updates The user has the right to unsubscribe from the messages of the Service when registering and when clicking on the link to unsubscribe from our marketing materials.

Lawful Bases for Processing

2.6. Depending on the context and applicable law, we process Personal Data because it is necessary to perform our contract with the User, to comply with legal obligations, for our legitimate interests in operating and securing the Service and protecting legal rights, or on the basis of consent where consent is legally required.

Terms for Information Disclosure

3.1. There are several possible reasons for the Karma.Domains Service to disclose personal data. Personal information may be disclosed where required by law, court order or lawful authority; to protect Users or the Service; or to establish, exercise or defend legal claims, including responding to payment disputes and chargebacks.
3.2. Personal information may be transferred or disclosed to third parties, which in turn are partners or service providers that provide additional data for the Service Users, as well as ensure the optimization of marketing interaction with the company. Third-party companies should notify users of their personal data collection processes. These partners and providers of additional services and data may be:

• Hosting, infrastructure, authentication, security and anti-fraud providers;

• Marketing platforms;

• Analytical services;

• Payment service providers;

• CRM systems and others;

3.3. These service providers must comply with the requirements of the current Privacy Policy and keep any information provided by us as confidential.
3.4. Personal Data may be processed in countries other than the User's country. Where required, we use appropriate safeguards for international transfers.

Data Processing Period

4.1. We retain Personal Data while an account is active and for as long as reasonably necessary to provide the Service, fulfil the purposes described in this Policy, and comply with legal obligations.
4.2. Retention periods are determined by the type and sensitivity of the data, security and fraud risks, applicable limitation periods, and statutory accounting, tax and record-keeping requirements.
4.3. Security, access and fingerprinting records may be retained after account deletion where reasonably necessary to investigate abuse, resolve payment disputes or chargebacks, enforce agreements, protect legal rights, or comply with law. Payment and billing records may also be retained for the period required by applicable law.
4.4. When Personal Data is no longer needed, we delete or anonymize it, unless continued retention is required or permitted by law.

Cookies

5.1. We use cookies, local storage and similar technologies to operate the Service, maintain sessions, remember preferences, measure performance and protect against fraud and abuse.
5.2. Device and browser fingerprinting may be used where reasonably necessary for authentication, security, fraud prevention, enforcement of account limits and investigation of abusive or unauthorized activity.
5.3. Where applicable law requires consent for analytics, advertising or other non-essential technologies, we request consent before using them.
5.4. Users can control cookies through browser or available consent settings. Disabling necessary technologies may limit or prevent use of certain Service features.

Data Protection Rights

6.1. Subject to applicable law, Users may request access to, correction or deletion of their Personal Data, restriction of or objection to processing, and data portability. Where processing is based on consent, Users may withdraw consent at any time without affecting prior lawful processing. Users may also complain to the competent data protection authority.
6.2. Requests may be sent to [email protected]. We may need to verify the requester's identity and may retain data where an exemption or legal obligation applies.

Acceptance of the Privacy Policy Terms

7.1. By using the Karma.Domains Service, you agree to the current Privacy Policy and terms of service.
7.2. Privacy Policy can be changed by the Service Administration. The latest version of this policy will be up to date. Service Users will be notified about changes in the terms of Privacy Policy by a notice on the website, and through e-mail newsletters for Users who have accounts on the website.
7.3. Should you have eventual questions regarding the Privacy Policy and the use of your data, please contact us by email at [email protected].

Date of the Last Update

23/07/2024